Social media can add tremendous value to your organization’s advocacy efforts. The tools can help increase the visibility of your initiative, recruit more supporters, and positively influence the stakeholders involved in the advocacy issue. But creativity and persistence are key to keep the momentum going. Learn key strategies for different channels to spread your message, and discuss with your colleagues which tools are most feasible to use for promoting your message.

Strategies for social media

Some things to keep in mind as you consider using social media as a vehicle to deliver your message:

  1. Set clear objectives and focus: clarify the exact call to action that you hope to achieve from your campaign. Clarify the actions and outcomes you want to achieve.
  2. Identify the audience you’re aiming to engage: think thoroughly about who you are speaking to, and who you hope to reach. Segmenting your audience will help decide who your specific target audience is and how you craft the message to them.
  3. Define the message: what story are you trying to tell? What is your call to action? For your message to resonate with your audience, your message should be clear on what kind of issues, solutions, and actions are involved in the campaign.
  4. Connect with audience with storytelling: an advocacy campaign with no one listening is a failure. A good story should resonate with your targeted audience. You can amplify your story by adding humor or reflecting your personality into the issue you are trying to change or advance.
  5. Use facts and data to educate and make a statement: the reputation of your organization depends on how credible you remain. Share quality information in your advocacy campaign, and avoid using false or exaggerated information.
  6. Strategically select the best time and day to post: with so much information flowing on social media, it’s hard to reach your target audience. Be strategic and post your message at the peak hours and dates. Take a look at this infographic that explains the best, peak and worst times to post on different social media platforms.
  7. Stay positive: positive messages resonate more with people than negative calls to action. Avoid negative messaging and deliver encouraging words to motivate your followers to join the cause you’re advocating.
  8. Use multiple integrated channels: cross-promotion is the best way to reach the largest number of people. Use mix of media to spread your message, including emails, blogs, Facebook, Twitter, SMS, and other channels.
  9. Know that social media networks are mobile: in many countries around the world, smartphones and tablets have become the most common way for people to read social media contents. Study your country’s mobile penetration rate, and modify your content visuals that work best on both computers and mobile devices to create the most impactful messaging.


American Association of University Women

Nonprofit Technology Network


Suggested online or mobile tools to collect information during the advocacy strategy phase: