By Dawn Marie Bailey
The following is an interview with William Pawlucy, CIPE Consultant… about his work with Baldrige Performance Excellence Program. Based outside of Washington, D.C., the Baldrige Program helps organizations identify, understand, and manage the factors that determine their success. Through his work with CIPE, Pawlucy has traveled to the Palestinian Territories and Jordan to work with business associations and CIPE partners on improving their organizational and financial sustainability. He is currently a member of CIPE’s team on the Local Enterprise Support (LENS) Project, a USAID/FHI360-funded initiative that works to enhance the effectiveness of Jordanian business support organizations and promote growth for micro and small enterprises. Pawlucy’s engagement with associations through the LENS Project builds on his work with the Baldrige Program; he is developing targeted organizational strengthening programs for several business associations, based in part on the standards of performance excellence used by Baldrige. This article originally appeared on Blogrige, the official blog of Baldrige Performance Excellence Program and has been reposted with permission from the author.
The Baldrige Program has always been fortunate to have engaged ambassadors—many of whom are current or former examiners, judges, or overseers—who carry the Baldrige message of continuous improvement, core values, and a systems perspective, as well as the Baldrige framework itself, with them when they speak in the Unites States and abroad. In Blogrige, we’ve written about such ambassadors traveling to India, China, Southeast Asia, South Africa, and elsewhere. [Please accept this note as a sincere thank you to those folks and others who support Baldrige.]
Below is another story of a Baldrige community member’s travels; this time the story takes place in the Middle East. William Pawlucy served on the Board of Examiners in 2012 and now does work for the Center for International Private Enterprise (CIPE), whose mission is to “strengthen democracy around the globe through private enterprise and market-oriented reform.” Pawlucy and his colleagues have raised awareness of Baldrige resources in places across the region, including Jordan, Lebanon, the Palestinian Territories, and Egypt.